Mastering the Art of Mobile App Updates: Strategies for Seamless Maintenance
App maintenance is not about fixing what’s broken. It’s about continuous improvement and staying relevant in a fiercely competitive market. Learn more about why you should prioritize app maintenance, what types of app maintenance you can expect, and best practices to keep your app in stellar shape.
App maintenance is the propelling force that ensures your app remains at the pinnacle of performance, security, and user satisfaction—and, more importantly, continues building trust in the company’s brand and mission.
Mobile app updates aren’t just necessary to keep your app at the top of your customer’s favorites list. In today’s dynamic digital landscape, app maintenance is not an option. It’s a necessity for sustaining long-term success. Regular and strategic updates help you achieve a range of success-ranking factors:
- Improved app store ranking.
- Reduced costs and increased ROI.
- Enhanced user experience and retention.
Your app benefits from continued trust from a loyal customer base.
The Benefits of Consistent Mobile App Maintenance
Improved App Store Ranking
Frequent updates signal app stores that your application is alive and well-maintained. This can positively impact your app’s ranking within the store, making it more discoverable to potential users.
Both Apple and Google have not disclosed the exact details of their search ranking algorithms for app stores. However, it’s generally accepted that the following factors are considered in app store ranking calculations:
- Average rating.
- Rating and review volume.
- Download and install counts.
- Uninstalls.
- App usage statistics.
- Growth trends.
- Keyword density on the app’s landing page.
For example, one statistic noted a median app rating of 4.7 among the top 100 free apps. Many of these factors, like ratings, can be improved with regular app maintenance.
Cost Efficiency
An ounce of prevention is worth a pound of cure. While app maintenance can be costly, it is far less expensive than the potential fallout from a severe failure or a damaging security breach. As Google noted, privacy or security is one of the top factors when deciding whether to install an app. Regular maintenance can prevent expensive incidents and save money in the long run.
Return on Investment
Apps don’t pay for themselves…although many business owners wish they did! A well-maintained app results in faster speed and happier users. Consequently, happy users return for more. This cycle increases the return on your app development investment in the long term.
Enhanced User Experience
Regular updates based on user feedback and industry trends help refine the app’s features and functionalities. Your app should regularly improve features or add new ones to keep your users interested, especially in a digital world where hundreds of other apps, websites, and media compete for their attention.
Improved User Retention
Have you ever downloaded an app, opened it once, and never again? How many unused apps are wasting away in cloud storage because you didn’t use them? Both instances are bad news for the future of your app. In fact, one report suggested that half of apps are unstalled within 30 days after download.
A well-maintained app regularly introduces new features, keeps bugs at bay, and adapts to the changing environment. App updates assure users of your commitment to their needs, inevitably encouraging user retention.
How To Approach Mobile App Updates
Launching a mobile app is a massive lift for any team. Developing an app takes months of planning, writing, designing, coding, app testing and monitoring, and iterating. After your teams start to dream in code, the last thing you’ll want to do after your launch is to start it all over again.
In reality, application maintenance should start right after launch if not happening concurrently. Technology moves quickly. Bad agents try to burst through the most secure firewalls. Human attention spans are shrinking, from 12.5 seconds 15 years ago to 9 seconds today. (If you were wondering, that’s the same attention span as a goldfish.)
Once your app is live or even beforehand, it’s time to start planning for app updates and enhancements.
Key Considerations: Frequency, Team, & Cost
Ultimately, an app’s success or failure can depend on how well you manage its maintenance. Understandably, there are key considerations to keep in mind here. Here are some factors to consider.
Frequency
In terms of frequency, you’ll want to map out a plan. App maintenance frequency defines when you’ll conduct updates and adjustments as time passes. Consider:
- What objectives would you like to achieve with the specific frequency of maintenance on your application?
- Do you want your app to be consistently available for users?
- Will you include new features or improved functionality?
- Do you anticipate changes in technology that would cause issues with performance?
Frequency can range from every week to once a quarter, depending on how your team answers these questions.
Team
When should you hire an app development partner? It’s a question that concerns the operations and bandwidth of your internal team, who may have the desire but not the time. Trusting a well-suited, experienced partner helps you stay ahead of user demands and new technology. Your ultimate goal with a capable partner is to develop features that add value users love, and they can bring new perspectives to your app maintenance.
Budget
It’s best to build application performance optimization costs before your initial launch. This initial planning helps prevent unforeseen expenses, ensuring smooth operation and continuous updates.
Other Best Practices for App Updates
In addition to budget allocation and preemptive measures, your team should follow various other best practices to ensure effective and comprehensive app maintenance. These practices uniquely enhance your app’s functionality, stability, and user experience.
Be Responsive to User Feedback
Users are the lifeblood of any application. Their feedback helps identify areas for improvement and potential new features. It’s vital to be responsive to their input, as their satisfaction directly impacts your app’s success.
Eliminate Bugs ASAP
Bugs can undermine an app’s reliability and user experience, leading to negative reviews and decreased user retention. Addressing bugs as soon as they arise can maintain the integrity of your app and keep users satisfied.
Keep Tabs on Key Performance Metrics
Monitoring essential performance metrics such as load time, crash rate, session length, etc., enables you to assess your app’s functioning and identify issues that need immediate attention.
Leverage New OS & Device Updates to Your Advantage
Each new operating system (OS) update or device launch presents opportunities to enhance your app. By staying abreast of these updates, you can leverage them to improve your app’s performance and user experience.
Add Features & Refresh Content Regularly
Regularly updating your app with new features and content keeps users engaged and encourages repeat usage. It demonstrates your commitment to meeting user expectations and evolving with the market.
Keep the Design Fresh
Users appreciate an app that looks and feels modern. Regularly refreshing your app’s design can enhance its appeal, improve user experience, and reflect your brand’s evolution.
Market Your Update
Announce your updates through marketing channels to highlight new features or improvements. Effective marketing can increase user engagement and attract new users to your app.
Sustaining Success: Why App Maintenance is Crucial for Long-Term Digital Product Management
In today’s dynamic digital landscape, app maintenance is not an option but a necessity for sustaining long-term success. It is the propelling force that ensures your app remains at the pinnacle of performance, security, and user satisfaction.
To help extend your team further and get the most out of your app maintenance efforts, we can assist in facilitating app maintenance work as a full-stack development team in conjunction with your organization. With our expertise at your fingertips, you can rest assured your product has all the necessary steps to maximize your mobile application’s value. Be sure to look at our development work to see how we’ve helped hundreds of other businesses make the most of their mobile app.